Tenant Policies

Find all tenant policy documents in one place. Use this page as the main hub to access each policy quickly and clearly.

Included policy pages

Use these links to open each individual policy page.

Select a policy below to open the relevant page.

What to do if you want to install an appliance or arrange work at your home.

Guidance on behaviour expectations, complaints, and how issues are handled.

Rules and requirements relating to keeping pets in a rental property.

Details on decoration, changes to the property, and when permission is required.

If you are unsure which document you need, contact the team and we will point you to the correct tenant policy page.