Whether you need to report a maintenance issue, or you require immediate assistance for an emergency, we are here to help.
We will aim to respond as quickly as possible to help with your issue.
We will aim to respond as quickly as possible to help with your issue.
Use the emergency numbers below for urgent issues involving immediate safety risks. For standard repairs and non-urgent maintenance, use the maintenance form instead.
Important contact details and guidance for gas, electricity, water, and access issues.
If you can smell gas or in the event of a gas leak, immediately telephone Cadent or the National Gas Emergency helpline on 0800 111 999.
To report electrical hazards or an incident, please call the Electricity North West 24-hour emergency number on 0800 195 4141.
Leaks in road or footpath: If you see a leak outside, please report it as soon as possible so it can be dealt with quickly.
Leaks in your home: If you think you may have a leak in your home, follow a step-by-step guide to help locate it. You are responsible for repairing leaks found on the pipework inside your home
If you get locked out when we are closed, you will need to call a locksmith at your own cost. If the locksmith changes the lock, you must provide Rent UK with two copies of the new keys.
Please review our Maintenance and Repairs Policy first. If you need assistance, fill out the maintenance form using the button below.
Please review the Maintenance and Repairs Policy first, then use the
maintenance form to report your issue.
Your maintenance report has been sent to our maintenance team. We will be in touch, and you will receive a copy by email if you gave us an address.
