Frequently Asked Questions
All your Frequently Asked Questions about renting a house answered.
A tenant can only decorate or make changes to the property with the permission of Rent UK. We recommend receiving this permission in writing.
Yes. It’s important to keep paying your rent on time and in full as it could negatively affect your credit score.
As part of the referencing process, we need to be sure a tenant is who they say they are. We will need to see proof of ID such as a Passport or Driving License, we do accept various other documents, please refer to the Right to Rent Guide.
Once you have viewed the property, ask the agent for an application form. Fill in all the required boxes and provide as much information as you can as this will help with your application process. Hand this back to us and we will begin our referencing process.
Once you have viewed the property, ask the agent for an application form. Fill in all the required boxes and provide as much information as you can as this will help with your application process. Hand this back to us and we will begin our referencing process.
A guarantor needs to go through the same referencing process as a tenant. The normal requirement is that they are employed and a UK resident, with sufficient earnings to cover the tenant’s rental commitment.
Referencing is nothing to worry about. Tenants applying to rent need to give details of their employer and income, their previous address, and some bank account details. These will be checked to ensure they are able to commit to monthly rental payments.
It is always your responsibility to pay the rent. If you become unemployed or are unable to work due to sickness, the most important thing is not to let arrears pile up until they are unmanageable. Speak to the collections department at Rent UK and see if you can reschedule your payments
If you are tied into a fixed term contract, you will be liable for the rent until the fixed term is finished. If you are no longer in a fixed term contract (i.e. a rolling contract) you are still liable to pay rent but your tenancy agreement will define the notice you need to give.
If a tenant is not fully approved by the referencing process, they can ask a guarantor to support them. A guarantor (usually a parent or guardian) will agree to take joint responsibility for the rent for the property if the tenant fails to. Guarantors are required to pay any rent arrears (if the tenant does not pay) and for any damages costing more than the deposit.
A tenancy agreement is a contract signed by both the tenant and the landlord. It outlines all the rules to which both parties must comply.
Your deposit will be put with the TDS (Tenants Deposit Scheme).
A Tenancy Deposit Scheme like TDS will protect the money for you and can offer assistance should there be a dispute about the deposit at the end of the tenancy.
Rent UK need to be sure that their tenant will not have any problems paying the monthly rent and that the tenant will take good care of their property.
A tenant can only have a pet with the permission of Rent UK. We will need your request in writing. If permission is granted, authorisation will be given in writing.
01282 88 26 99